Welcome to Nosy Narwhal! We're delighted to have you on board. By engaging our services, you agree to the following terms and conditions:

Payment Terms:

A non-refundable upfront payment of 50% of the total project cost is required upon agreement of the project scope and before any work commences.
The remaining 50% of the total project cost is due upon the completion of the project and prior to the delivery of the final product.

Late Payment Fee:

Any invoices not paid in full by their due date will be subject to a late fee.

Website Hosting Payment Terms:

Website hosting fees are due upfront at the time of deposit, along with the initial 50% payment for the project.
All invoices for hosting are invoiced on the 1st of the month and payment is to be received by the 14th. Failure to pay by the 14th may result in the service being suspended or terminated.

Website Hosting Fees:

All website hosting fees are non-refundable, with no exceptions.

Delivery of Product:

The final product, be it a website, design, or any other project, will only be delivered to you once the full payment has been received.

Ownership and Rights:

Until full payment is received, all ownership and rights to the product remain with Nosy Narwhal.
Upon full payment, ownership and rights to the product will be transferred to you.

Project Scope and Revisions:

The scope of the project will be defined and agreed upon before the project starts. Any changes or revisions outside of the initial scope may incur additional charges.
Revisions to the project must be communicated within 7 days of project delivery. Any revisions requested after this period may incur additional charges.

Cancellation and Refunds:

In the event of project cancellation by the client after work has commenced, the upfront payment of 50% is non-refundable.
If, for any reason, Nosy Narwhal is unable to complete the project, the upfront payment will be fully refunded.


All project-related information, data, and materials shared by you will be treated as confidential and will not be disclosed to third parties without your consent.


Nosy Narwhal is not liable for any damages or losses resulting from the use of the product or services provided.

By proceeding with the project, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.