Nosy Narwhal is committed to providing quality services to our clients, and we take your privacy seriously. This Privacy Policy outlines our obligations regarding the management of your Personal Information.

We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth), which govern the collection, use, disclosure, storage, security, and disposal of Personal Information.

You can obtain a copy of the Australian Privacy Principles from The Office of the Australian Information Commissioner's website at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information refers to information or an opinion that identifies an individual. We may collect Personal Information, including names, addresses, email addresses, and phone numbers, through various means such as interviews, correspondence, our website (www.nosynarwhal.com.au), and from publicly available sources. We collect this information for the primary purpose of providing our services to you, sharing information with our clients, and conducting marketing activities. You have the right to unsubscribe from our mailing/marketing lists at any time.

Sensitive Information

We recognise and respect the importance of sensitive information. As defined in the Privacy Act, sensitive information includes details about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, criminal records, or health information. We only use sensitive information for the primary purpose for which it was obtained, a related secondary purpose, with your consent, or as required or authorised by law.

Third Parties

We strive to collect Personal Information directly from you. However, in certain circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.

Disclosure of Personal Information

We may disclose your Personal Information in situations where you have provided consent or where it is required or authorised by law.

Security of Personal Information

We take reasonable measures to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed, we will take steps to securely destroy or de-identify it.

Access to Your Personal Information

You have the right to access, update, and correct your Personal Information held by us, with some exceptions. To access your Personal Information, please contact us in writing. While we do not charge a fee for access requests, an administrative fee may apply for providing copies of your Personal Information. We may require identification to ensure the security of your Personal Information.

Maintaining the Quality of Your Personal Information

We strive to ensure that the Personal Information we hold about you is accurate, complete, and up-to-date. If you believe that your information is inaccurate or requires updating, please contact us as soon as possible, and we will promptly make the necessary amendments.

Policy Updates

This Privacy Policy is subject to change, and the latest version can be found on our website.